Home / Order Now Module 1 | Module 2 | Module 3 | Module 4 | Module 5 | Module 6 | Module 7 Module 8 | Module 9 | Module 10 | Module 11 | Module 12 | Module 13 The following "Leadership Through Quality" training and development modules identify both individual skills enhancement and leadership/management skills learning opportunities for both frontline staff and managers. Module 1 - Getting More Done Through Delegation Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 2 - Creating High Performing Teams Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 3 - Communication: A Foundation for Personal & Professional Effectiveness Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 4 - Listening Is a Voluntary Act Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 5 - Feedback...Closing the Communication Loop Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 6 - Understanding Personal Communication Styles Site License   | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 7 - Interact With Impact: Challenging Types of People Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 8 - Interact With Impact: Coping Strategies for Resolving Conflict Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 9 - Avoiding Burnout By Managing Stress Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 10 - Facilitation Skills and Techniques (Manager-As-Trainer/Facilitator) Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 11 - Strengthening Business Relationships through Quality Customer Service Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 12 - Leadership Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page Module 13 - Motivating Self and Others Site License | Module Preview Leader Notes | Leader Notes Preview Telephone Consultation Top of Page 2006 © The Center for Organizational and Personal Excellence