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Module 12 - Leadership

Objectives
Upon completion of this session, participants will be able to:

Learn about a leadership model called Effective Leadership,
Distinguish between leadership task behaviors and relationship behaviors,
Identify four basic leadership and decision styles, and
Practice using an effective leadership approach by matching and role-playing leadership behavior which is appropriate to an Associate's independence level.

This module focuses on developing managers understanding of Leadership. This module introduces the concept of Effective Leadership as an approach that looks at factors such as Task Behavior and Relationship Behavior . In addition, an Associate's Independence Level is discussed as the most important element which determines which Leadership Style should be used (ie: Directing, Coaching, Facilitating or Delegating).

Module 12: 18 Pages
Leader Notes: 13 Pages

Module 12 - Leadership
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Module 12 Telephone Consultation
One hour of telephone consultation with an American Management Association experienced Training Consultant