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Module 7 - Interact With Impact: Challenging Types of People

Objectives
Upon completion of this session, participants will be able to:

Identify four elements of an Interact With Impact Model which provides a strategy for influencing others
List the differences of style preferences and what makes them challenges
Name the ten classic types of challenging people and their characteristics
Create and act out each of the challenging types of people based on specific scenarios.

This module reviews the concept of an Interact With Impact model which identifies a variety of personal styles of interaction and dimensions of influence. Participants will have an opportunity to become aware of Challenges that they face as they interact with the styles and preferences of others. Participants will understand the ten classic types of challenging people: The Bull, The Fox, The Time Bomb, The Whiner, The Stone Wall, The Ultra-Agreeable, The Negativist, The Know-It-All, The Phony-Know-It-All, and The Procrastinator. An emphasis is placed on individual and small-group "hands-on" activities which apply and reinforce the concepts.

Module 7: : 22 Pages
Leader Notes: 8 Pages

Module 7 - Interact With Impact: Challenging Types of People
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Module 7 Telephone Consultation
One hour of telephone consultation with an American Management Association experienced Training Consultant