BPI Training | I.D.E.A.S.: A Problem Solving Approach

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Are you an organizational leader looking for ways to more effectively strengthen interdependent work relationships?

Would you like to learn how a Business Process Improvement approach called I.D.E.A.S. can establish an organization-wide common problem identification and problem solving methodology and facilitate team effectiveness.

Business Process Improvement focuses on developing Associate awareness about the importance of interdependent work process relationships. The Business Process Improvement resource guide identifies a practical, easy to understand and apply ten-step Team Based Problem Identification and Problem Solving process called I.D.E.A.S.

COPE is proud to offer:
"A Resource Guide for Business Process Improvement." | Preview

This resource contains 94-pages of "leading edge" information, which is highly interactive and directly applicable to an individual's and team's role within the organization.

Resource Guide Objectives

The intent of the Resource Guide for Business Process Improvement is to: provide clients with the necessary resources to both establish an organization-wide common problem identification and problem solving methodology and facilitate functional and cross-functional teams in their quest to improve processes, reduce waste, enhance productivity and increase the value-added features of their business to customers.

Resource Guide Ten Steps

Step #1: Identify the Output of the Work Improvement Process
Step #2: Identify Customers and Their Requirements
Step #3: Solicit Feedback from Customer
Step #4: Use I.D.E.A.S. Process for Problem Identification and Problem Solving
Step #5: I.D.E.A.S.: Phase I: Identify Opportunity
Step #6: I.D.E.A.S.: Phase II: Determine Influential Factors
Step #7: I.D.E.A.S.: Phase III: Evaluate Alternatives
Step #8: I.D.E.A.S.: Phase IV: Apply and Measure
Step #9: I.D.E.A.S.: Phase V: Success and Beyond
Step #10: Repeat Process for Next Output, Customer or Problem

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