|
 |
 |
 |
Home / About Us
Overview | Top
of Page
We are an organization devoted to the development of the philosophy,
principles, strategies, techniques and practices of excellence
in order to enhance individual and organizational performance.
We are a consortium of leadership, change management, training
and personal development experienced professionals from the
service (including call center), higher education, healthcare,
hospitality, pharmaceutical, manufacturing, and government sectors.
Since 1988, we have been collaborating in the design, development,
and delivery of original "leading edge" training materials,
organizational effectiveness resources and interventions for
individuals, teams, and organizations. We provide human development
resources within the areas of: personal development, customer
service, handling difficult people, facilitation skills, strategic
and business unit planning, leadership, emotional intelligence,
management, effective communications, teamwork and team based
business process improvement.
Our Values | Top
of Page
- Integrity
- Flexibility to customer/client needs
- Assisting individuals in realizing their potential through
excellence
- Building of long-term relationships with individuals and
organizations
- Maximizing of customer/client involvement and collaboration
Our Vision | Top
of Page
To strengthen work environments within which all constituents
feel free to contribute, learn and excel, thereby providing
them with a sense of purpose and fulfillment.
Our Approach | Top
of Page
- Identification of Organizational Strategic Intent and
Goals
- Assessment/Diagnosis
- Organizational Involvement
- Focused Strategic Implementation Plan
- Instruction, Facilitation, and Coaching
- Measurement of Performance and Results
- Alignment and Follow-Through
Our Learning Process
| Top of Page
Our learning process encompasses participative learning, experiential
learning, and adult-learning strategies which focus on participants'
need to integrate concepts presented with their own personal
knowledge and experience. The experiential approach to learning
provides an emotionally-charged element which reinforces skill
acquisition for lifelong learning.
Our Areas of Expertise
| Top of Page
Organizational
- Organizational Assessment and Diagnosis
- Strategic Planning and Business Unit Planning
- Understanding Organizational Culture
- Change Management
- Instruction, Facilitation and Coaching
- Performance Assessment and Management
- Competency Modeling
- Succession Planning
Leadership, Management, Team Skills, and Teamwork
- Leadership and Management Development
- Emotional Intelligence (EQ)
- Effective Communication Skills
- Presentation and Facilitation Skills
- Neuro-Linguistic Programming (NLP)
Individual and Personal Skill Development
- Career Development
- Personal Development
- Resume Writing
- Empowerment
- Quality Customer Service
- Dealing with Difficult People
- Partial List of Clients | Top of Page
-
Air Cruisers Company, Wall, New Jersey
Brookdale Community College, Lincroft, New Jersey
Community Medical Center, Toms River, New Jersey
Genesis Direct, Inc, Secaucus, New Jersey
Georgian Court University, Lakewood, New Jersey
Harford Community College, Bel Air, Maryland
Medical Center of Ocean County, Brick, New Jersey
Mercer County Community College, Trenton, New Jersey
MicroWarehouse, Inc, Lakewood, New Jersey
New Jersey Assn of Healthcare Facilities, Cherry Hill, New Jersey
Northwestern Business College, Chicago, Illinois
Ocean County College, Toms River, New Jersey
Programmer's Paradise, Shrewsbury, New Jersey
Rowan University, Glassboro, New Jersey
Southern Ocean County Hospital, Manahawkin, New Jersey
Conact Information | Top of Page
Dr. Daniel Duffy, Executive Director,
Center for Organizational and Personal Excellence
732-773-0429
Email: daniel_duffy@comcast.net
Website: http://www.centerforexcellence.net
|
|
|
|
|
2006 © The Center for Organizational and Personal Excellence
|